com777 Privacy Policy —
How We Protect Your Data
Across Pakistan

com777 ("we", "us", "our") is committed to protecting the personal data of all registered Pakistan players and website visitors. This Privacy Policy describes our data collection, processing, and protection practices in relation to the com777 platform — including the website, mobile applications, and any related services.

This Policy should be read alongside the com777 Terms & Conditions and the Responsible Gaming policy, both of which are published on this site. Together, these three documents form the complete framework governing your relationship with com777. In the event of any conflict between this Privacy Policy and any other document, this Policy governs data-related matters.

This Policy is written in plain English and is designed to be understood by any Pakistan player without a legal background. Where technical or legal language is necessary, we explain it in plain terms immediately after.

com777 collects personal data from Pakistan players through several channels: the account registration process, your ongoing use of the platform, payment transactions, and (where applicable) identity verification. The specific categories of data we collect are set out below.

com777 uses the personal data we collect from Pakistan players for the following specific purposes:

• Account management: To create, maintain, and administer your com777 account, including processing your com777 login and enabling access to all platform features — sports betting, com777 Casino, Jackpot Slots, and Cockfighting markets.
• Payment processing: To process your PKR deposits via Easypaisa, JazzCash, HBL, UBL, and Raast, and to process withdrawal requests back to your verified Pakistan payment method.
• Identity and age verification: To verify that you meet the minimum age requirement of 18 years and to confirm your identity when processing withdrawals or investigating account security issues.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, multiple account abuse, and other activities prohibited under the com777 Terms & Conditions.
• Responsible gaming: To monitor for patterns associated with problem gambling and to enforce deposit limits, session reminders, and self-exclusion requests placed by Pakistan players.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat or email, and to maintain records of communications for quality assurance.
• Marketing (opt-in only): To send PKR bonus offers, HBL PSL betting promotions, and com777 Casino updates to Pakistan players who have explicitly opted in to receive such communications.
• Platform improvement: To analyse aggregate usage data (in anonymised form) to improve the com777 platform — identifying which features Pakistan players use most, and where technical issues occur.

com777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the com777 service you have registered for — account creation, PKR transactions, bet settlement, and com777 Casino access.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) regulations, financial record-keeping requirements, and age verification obligations applicable to gaming operators.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — activities where com777's legitimate interests and the interests of Pakistan players are aligned.
• Consent: Processing for marketing communications, which requires your explicit opt-in consent, freely given and withdrawable at any time.

com777 does not sell your personal data. We share data with third parties only in the following strictly controlled circumstances:

• Payment processors: Easypaisa, JazzCash, HBL, UBL, and Raast receive the minimum data necessary to process your specific PKR deposit or withdrawal transaction. They are contractually prohibited from using your data for any other purpose.
• Identity verification providers: Where CNIC verification is required for high-value withdrawals, com777 may use a licensed identity verification service. Such providers are bound by confidentiality and data processing agreements.
• Fraud and AML monitoring services: com777 uses specialist tools to monitor for money laundering and fraudulent activity. These services process transaction metadata but do not have access to your full identity profile.
• Legal and regulatory authorities: com777 will disclose personal data to law enforcement or regulatory bodies where required by applicable law or a valid legal order. We will, where permitted, notify affected Pakistan players of such disclosures.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under the same privacy protections. Pakistan players will be notified via their registered contact details.

com777 uses cookies and similar tracking technologies to operate the platform correctly and to understand how Pakistan players use it. The categories of cookies we use are:

• Strictly necessary cookies: Required for the com777 login session to function, for your PKR wallet balance to display correctly, and for the platform to remember your language and display preferences. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Used in anonymised, aggregated form to understand which pages Pakistan players visit most often, where errors occur, and how long sessions last. No individual player is identifiable from this data.
• Functional cookies: Remember your preferences within the com777 platform — for example, your preferred sports categories (cricket, football, basketball) or com777 Casino game filters — across sessions.

com777 does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the platform.

com777 implements technical and organisational security measures proportionate to the sensitivity of the personal data we process. These measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and the com777 platform.
• AES-256 encryption at rest for all stored personal data, including CNIC numbers and payment references.
• Salted cryptographic hashing for all com777 login passwords — com777 staff cannot read your password in plain text.
• Two-factor authentication (2FA) via Pakistan mobile OTP available to all registered accounts.
• Automated device fingerprinting and anomaly detection to identify potentially unauthorised com777 login attempts.
• Regular internal security reviews and third-party penetration testing of the com777 platform infrastructure.
• Role-based access controls ensuring that com777 staff can only access the minimum personal data required for their specific job functions.

com777 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to mandatory minimum retention periods under applicable law:

• Active accounts: Personal data is retained for the full duration of your com777 account's active life.
• Closed accounts: Following account closure, com777 retains identity and financial transaction data for a minimum of five years to meet anti-money-laundering record-keeping requirements. After this period, data is securely deleted or anonymised.
• Support communications: Live chat transcripts and email correspondence are retained for 24 months after the date of the interaction for quality assurance and dispute resolution purposes.
• Marketing data: If you unsubscribe from com777 marketing, your suppression preference is retained indefinitely so that we do not inadvertently contact you again in future.

Pakistan players whose data is processed by com777 have the following rights:

• Right of access: You may request a copy of all personal data com777 holds about your account. Requests will be fulfilled within 30 days.
• Right to rectification: You may request that com777 correct any inaccurate personal data we hold about you.
• Right to erasure: Subject to our mandatory data retention obligations (see Section 8), you may request deletion of your personal data by closing your com777 account and submitting a formal erasure request.
• Right to restrict processing: In certain circumstances, you may request that com777 restrict the processing of your data — for example, while a correction request is under review.
• Right to object: You may object to com777 processing your data on the basis of legitimate interests, including for direct marketing purposes. Objections to marketing will be actioned immediately.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to com777 for your own purposes.

To exercise any of these rights, submit a written request to support@com777.games from your registered email address. com777 will verify your identity before fulfilling any data rights request and will respond within 30 days.

com777 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If com777 discovers that a registered account belongs to a person under the minimum age, we will immediately suspend the account, forfeit any balance to responsible gaming initiatives, and delete the account data in accordance with our legal obligations.

Parents and guardians in Pakistan who believe that a minor has registered a com777 account should contact us immediately at support@com777.games with the account's registered mobile number so that we can investigate and act promptly.

com777's primary platform infrastructure is located in data centres that maintain recognised international security certifications. In providing the com777 service to Pakistan players, some data processing activities may involve servers or service providers located outside of Pakistan.

Where personal data of Pakistan players is transferred internationally, com777 ensures that appropriate safeguards are in place — including contractual data processing agreements that require the recipient to protect your data to a standard at least equivalent to this Privacy Policy.

com777 sends marketing communications — including PKR deposit bonus offers, HBL Pakistan Super League betting promotions, Jackpot Slots updates, and com777 Casino announcements — only to Pakistan players who have actively opted in to receive them during the registration process or through their account settings.

You can unsubscribe from all com777 marketing communications at any time through any of the following methods:

• Click the unsubscribe link in any marketing email from com777.
• Update your communication preferences in the com777 account settings panel after the com777 login.
• Email support@com777.games with the subject line "Unsubscribe" from your registered address.

Unsubscribe requests are processed within 48 hours. Please note that unsubscribing from marketing does not affect service-related communications such as account security alerts, withdrawal confirmations, and policy update notices — these are sent to all registered Pakistan players regardless of marketing preferences.

com777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, com777 will notify registered Pakistan players via their registered mobile number or email address, or by displaying a prominent notice on the platform at next com777 login.

The "Effective" date at the top of this Policy reflects the date of the most recent revision. We recommend that Pakistan players review this Policy periodically. Continued use of the com777 platform after the effective date of a revision constitutes acceptance of the updated Policy.

If you have any questions, concerns, or formal complaints about how com777 processes your personal data, you may contact us through the following channels:

• Email: support@com777.games — mark the subject line "Privacy Query" or "Data Rights Request" for fastest routing to the privacy team.
• Live Chat: Available 24/7 from within your com777 account dashboard. Ask to be connected to the privacy team for data-specific matters.

com777 will acknowledge all privacy-related queries within 48 hours and provide a substantive response within 30 days. All communication must be conducted in English.